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Voice over Internet
Protocol or VoIP has become an industry buzz-word over the last
few years. VoIP has been heralded as disruptive new technology
that will deliver cheap phone calls. New VoIP service providers
are springing up like mushrooms offering the best service ever.
Unfortunately, VoIP services can vary significantly in quality
and features. As you might have already experienced:
- VoIP quality is often poor. You or your phone caller’s
voice may echo, there appears to be a delay and/or sound levels
can be low.
- You have to provide your own Internet access.
- You need to keep your telephone service, because without it
you can’t get a broadband DSL service.
- You can’t keep your existing numbers when using VoIP
for business.
So how is our product offering different?
It’s truly business-grade and that makes it
unique in today’s market!
Business-grade VoIP means that
- Calls are carried over a carrier-grade private network
and NOT over the Internet.
Talkscape VoIP uses a Tier 1 network and as a result, high voice
quality and security are guaranteed! Nothing’s going to
interfere with this network! In fact, we are so confident about
the voice quality of our Talkscape VoIP service that we guarantee
it!
- The access to Talkscape VoIP services is a complete
solution.
You don’t need to provide your own access, because it’s
already included in Talkscape VoIP. And, because we’re
using business-grade broadband DSL access with quality of service
controls, you can be assured that you receive a high-quality
service.
- Quality of Service (QoS) enabled network elements
are used to consistently deliver high performance end-to-end.
This means your voice calls will always get highest priority
throughout the network over applications such as Web downloads
and file transfers.
- You won’t notice any difference between the
quality of our VoIP service and your old PSTN phone line.
The quality of telephony services is normally measured by what
is called a MOS (Mean Opinion Score) rating. A rating of 4.0
or more is generally regarded as a good quality service equivalent
to the traditional PSTN services. The Talkscape VoIP MOS rating
is 4.0 and hence you can be confident that the phone calls you
make and receive are of sound quality - which is important when
you are a business talking to customers and suppliers.
- There is no loss of voice quality with the compression
used in our network.
In contrast to Voice over Internet offerings, Talkscape VoIP
achieves these high MOS ratings by using a QoS network combined
with advanced voice codecs that do not aggressively compress
the voice signals. This is important, because the more aggressive
the used voice compression is, the lower the voice quality.
Not with Talkscape VoIP!
If a VoIP service claims to be business-grade, but doesn’t
meet the above criteria, then it’s most likely Voice over
Internet, which is definitely not business-grade!
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Save money,
time and headaches with an all-in-one phone, broadband, Internet
and VPN package
Talkscape VoIP is a fully-managed business-grade VoIP solution
that connects with your current analogue phone system or handsets.
As a result, with Talkscape VoIP you can now enjoy the cost savings
of VoIP while still getting the most out of your existing analogue
PBX or key telephone system (KTS).
If you do not have an existing phone system or are considering
upgrading then you can move directly to using IP phones which
are inexpensive in comparison.
Month after month, you’ll enjoy the savings that Talkscape
VoIP can deliver by integrating your telephone, broadband, Internet,
Virtual Private Network (VPN) and remote access into one simple,
affordable solution.
And, you have our guarantee
that our Talkscape VoIP solution delivers consistent, quality
voice calls!
Features, features, features!
Business as Usual
Use the phones, features and infrastructure of your existing
analogue PBX or KTS or directly connected handsets.
Secure Remote Office Access
Access your business network anytime, anywhere away from
your office.
Converged Voice, Internet and IP VPN
Reduce charges for line rentals, IT support costs and enjoy
a single point of contact.
Number Portability
Keep your existing numbers, even when you relocate within
the same city.
Flexible Product Option
Choose only Voice or combine with Internet or VPN depending
on your communications needs.
Scalability
Upgrade your business communications as your business grows.
More Phones for Less
Increase the number of phones without buying an expensive
phone system. |
Fast and unlimited Internet
Get unlimited 2Mbps ADSL broadband Internet access.
Advanced Voicemail Option
Receive messages via email (WAV file) or web.
Find-Me-Follow-Me Option
Have more than one phone ring so the call reaches you wherever
you are.
Hunt Groups
Route calls to others when unanswered or busy, at no extra
charge.
4-digit Dialling
Call between sites just like an inter-office call.
Inbound Caller ID
Available if you have existing ID display, at no extra
charge.
Turn Caller ID On/Off
On outgoing calls. |
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Talkscape VoIP’s key benefits at a glance!
No set-up costs
For all eligible customers receiving standard installation
of Talkscape VoIP, you won’t need to purchase expensive
new telecom hardware. Even the router is included at no
charge.
Nothing to lose
It works with most popular analogue phone systems so your
existing investments can be protected and utilised.
FREE calls
If you have multiple sites connected, calls between offices
are free. We can also cost-effectively configure a secure
VPN between your sites to interconnect your LANs.
Save time
Enjoy lightning fast broadband connections (2M/384k) with
unlimited download. Think of the time you’ll save
NOT waiting for Internet information to be downloaded.
Save with Talkscape’s highly competitive
rates
Low local, long distance, international and Internet rates.
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Keep your numbers
Talkscape VoIP allows you to keep your existing phone numbers
including toll-free numbers.
Keep in touch
Regardless of whether you or your employees work from home
or are on the road, Talkscape VoIP allows for easy integration
of remote workers back into your company’s phone and
data network. You not only save time, but also reduce your
phone bill even further.
All from one
Get all your communications requirements delivered via
one single broadband link - in one single product package
with a single point of accountability for the delivery and
performance of these services. Sit back and relax. No need
to worry about any multi-sourcing of your telecommunication
services anymore.
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Establishment
Charges
| Installation
Including ATA & Standard Router |
FREE |
| Installation
Including ATA & Upgraded Router |
$550 |
Monthly Charges
| Line Rental
(4-6 lines inc line hunt) |
$29.95 |
| Line
Rental (7-45 lines inc line hunt) |
$23.95 |
| Line Rental
(4-45 lines) - Regional |
$35.95 |
| Broadband
Internet (UNLIMITED) |
$30
per phone line |
| Additional Extensions
(beyond no. voice lines) |
$10 |
Local
Calls to ANY Regular Phone |
12¢
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National
Calls to ANY Regular Phone (No Flagfall Fees) |
9.9¢/min
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Calls
to ANY Mobile Phone (No Flagfall Fees) |
29.9¢/min
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| Calls from ANY
TALKSCAPE™ VoIP User to ANY Other TALKSCAPE™ VoIP
User, Local or National |
FREE |
| Line hunt |
$0 |
| CLI |
$0 |
| CLI blocking |
$0 |
| Call Forwarding
Always |
$0 |
| Call Forwarding
Busy |
$0 |
| Call Forwarding
No Answer |
$0 |
| Call Hold |
$0 |
| Call Transfer |
$0 |
| Call Waiting |
$0 |
| Three-Way Calling |
$0 |
| Voicemail (per
user) |
$3.50 |
Find me, Follow
Me (per user)
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$7.50 |
Amendment Charges
| Relocation |
$450 |
| Upgrade
from Standard to Upgraded Router |
$750 |
| Addition of
New Voice Lines for Existing Services |
$99 |
| Failure
to Provide On-Site Access for Technician |
$300 |
Speed Upgrade Options (Monthly)
| 4MB/512K |
$250 |
| 512K/512K |
$175 |
| 1MB/1MB |
$300 |
| 1.5MB/1.5MB |
$500 |
| 2MB/2MB |
$675 |
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TALKSCAPE™ VoIP
is a business grade voice service and in order for it to achieve
the highest quality, the service will be supplied over a managed
link including hardware to maintain Quality of Service (QOS).
As such the service is subject to a 24 month minimum contract
term.
The service is not available in all locations and is subject
to conditions including distance from the exchange, speed limitations
and other issues beyond the control of Talkscape.
The customer is responsible for providing the telephone handsets
or equipment on which to make calls. Talkscape can assist with
this process on a case by case basis.
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